Services
Here at Rocktown Games we pride ourselves on commitment to community, it is one of our core pillers as a company. As such we provide several services that the Harrisonburg Gaming community can take advantage of.
Disc Resurfacing
We have an Elm disc resurfacer that can get scraches out of game discs. Each resurfacing will cost $2.50 and will take between 1-5 minutes to complete.
We cannot repair: Physical cracks, disc warping, data surface peeling, deep surface scratches, spindle-damage, and disc-rot / moldy disks.
Trade-Ins
We offer cash or store credit for your gently used video games, accessories, or consoles. For other related memorabilia we are more selective, examples include: DVDs, Blu-Rays, VHS tapes, trading cards, Funko Pops, statues, and Display Items. If you have something that falls under these categories stop by and show us or call in to see if we’d be interested. If you have a large trade please call ahead and come in on a weekday. For larger trades you can drop it off and we’ll call you when it’s ready.
Pre-Orders
When a new game comes out you want to know you are guaranteed a copy. That's why we offer Pre-orders for new release games.
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There is a $5 non-refundable deposit to Pre-order a game.
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As we are a small store we might not have access to every new release. Ask an associate and we'll let you know what games are avalable for preorder.
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See the Pre-order policy in the Returns and Policies page for more info.
Rocktown Games Account
You can make an account with Rocktown Games that will grant you access to special reward points that you can redeem for free items and discounts. Accounts are requried for Satisfaction Guarantee returns, Pre-Orders, and Trade-ins.
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There's no cost to making an account.
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To make an account, all you'll need is to provide your name and phone number.
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You get one point per $1 spent at Rocktown Games.
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Points can be redeemed for many items, ask an assoicate for the full list.